Cerro Coso Community College

2014 Students SGCC

Student Services

Quicklinks

Top Searches

Frequently Asked Questions

Click on the question to see the answer.

I forgot my Student ID / student PIN / my password / email account name or otherwise need help with logging in!

Go to https://uam.kccd.edu or log into a computer with Username: accounthelp@kccd.edu and no password. Follow the directions on the screen. You can also go to http://support.kccd.edu.

Becoming a Student, Applying, and Being Admitted

How do I apply to Cerro Coso?

Becoming a student is simple. The has complete directions. You can apply to Cerro Coso Community College by going to the Admissions page and completing the application form (first item in the list). There are specific instructions for:

What is the status of my application?

Cerro Coso Community College has an open door policy. Once you fill out our student application and obtain a student ID# you have been accepted and are a student at Cerro Coso Community College.

How do I transfer classes from another college to Cerro Coso?

You will need to make a counseling appointment and request your official transcripts to be sent to Cerro Coso Community College. Send transcripts to:

Admissions and Records
Cerro Coso Community College
3000 College Heights Blvd
Ridgecrest, CA 93555
Phone: (760) 384-6357
Fax: (760) 384-6377

Students should allow 6-8 weeks for transcripts to be sent to Cerro Coso.

Is Cerro Coso Community College on a semester or quarter system?

Cerro Coso is on a semester system. The Fall semester starts in August and ends in December. The Spring semester starts in January and ends in May. The summer semester starts in June and ends in August.

How do I get information on the GED, a copy of my certificate, or answers to any GED inquiry?
For any and all GED inquiries, go to www.gedtestingservice.com.

California Residency

Why was I Classified as a Non-Resident?

You were classified as a non-resident based on information that you provided on the application for admission to our college. The following are some circumstances that will classify you as non-resident:

  1. You are not a U.S. Citizen. Note: this depends on Visa status or type of citizenship
  2. Your current stay in California began less than two years ago.
  3. In the last two years you have done any of the following:
    • Declared residency in another state for state income tax purposes
    • Registered to vote in another state
    • Declared residency at an out-of-state college or university
    • Petitioned for a lawsuit or a divorce as a resident in another state
I have lived in California for at least one year. Why am I still a non-resident?

You do not receive automatic residency until you have lived in California for two years and one day. However, if you have lived in California for one year and one day you are eligible to submit a Residency Determination Form to Admissions and Records. Please read the form very carefully and provide proper documentation dated one year and one day prior to the start date of the semester for which you are applying for residency. You must show physical presence and intent for one year and one day.

My address in California has never changed however I was still classified as a non-resident.

Even though you may have a California address you may have answered "yes" to one of the above questions. You have to be able to demonstrate physical presence AND intent for one year and one day.

I have lived in California a long time however I am still classified as non-resident.

This could be due to one or more of the following:

  1. You were born in another country.
  2. Your legal citizenship status is "other status".
  3. Your visa has expired or will expire before the end of the semester.
  4. You changed your legal citizenship status recently.
  5. You just arrived in this country after a visit to your country.

If you fall into one of the above categories, please contact the Admissions and Records Office to find out if you are eligible to establish residency.

I made a mistake on my Admissions application: My parent/spouse filled out my application and an error was made. Can I call or go to the Admissions and Records Department and just have them fix it; or can my application be deleted so I start over so I can fix it?

No, your admissions application is a legal document filled out under penalty of perjury which becomes a permanent part of your student record. When it is filled out incorrectly, the student must fill out the residency application and provide the proper documentation to correct the error.

How will I know if I am approved or not for residency and how long does it take?

You will be notified within 10 working days via your college assigned email address or telephone of your residency status. Please allow ten working days before contacting us. If you are denied for any reasons, you may discuss your options with Admissions and Records. Please be aware that your tuition, non-resident or other, is always due within ten working days or you will be dropped from your classes for non-payment.

Military Veterans

I am a Veteran and I want to take classes at Cerro Coso Community College, where do I begin?

The first thing you need to do in order to be able to take classes at Cerro Coso Community College is apply and fill out the application form at the Admissions for Military Veterans page.

The second thing to do, if you are planning to use your VA benefits is to know which Chapter you are going to use. The Veteran Student Info Handout at the previous link is helpful.

The third thing you need to do if you are planning to use your VA benefits is fill out the VA benefit application form, which can also be found at the previous link.

The fourth thing you need to do is send Cerro Coso your military transcripts. You can send them to:

Admissions and Records
Cerro Coso Community College
3000 College Heights Blvd
Ridgecrest, CA 93555
Phone: (760) 384-6357
Fax: (760) 384-6377

The next thing you should do is complete the orientation, assessment, and Student Education Plan (SEP) workshop.

What is a Veteran Program Approval?

The Veteran Program Approval is done by Counseling and it confirms that the classes you are planning to take for the semester are part of your educational objective so that they can be funded by your VA benefits.

Do I have to complete a Veteran Program Approval?

If you want your VA benefits to pay for your classes, yes, you do have to complete a Veteran Program approval. The Veteran Program Approval can be done in person or over the phone. If you do not want to use your VA benefits you do not have to do a Veteran Program Approval.

If you are planning to use your VA benefits, you need to complete a Veteran Program Approval every semester. You need to let Counseling know that you want to use your VA benefits and want a Veteran Program Approval.

PLEASE LET COUNSELING KNOW THAT YOU WANT A VETERAN PROGRAM APPROVAL. If you do not let Counseling know, one will not be done.

Why do I need to submit my military transcripts?

You need to submit your military transcripts as soon as possible. Your transcripts need to be in your student file by your second semester at Cerro Coso in order to have a Program Approval done. Veteran Program Approval will NOT be done if counseling does not have your military transcripts on file by your second semester.

Another reason why you need to submit your military transcripts is because there may be classes taken during your military career that could be used to satisfy some course requirements.

How do I submit my military transcripts to Cerro Coso Community College?

You can submit your military transcripts to Cerro Coso Community College here.

Why do I have to inform Counseling of changes made to my class schedule?

Your Veteran Program Approval needs to be revised if you add or drop classes. This needs to be done so that you can be funded for classes you add and so that you will not be asked to pay back money for classes you drop. Please contact and inform Counseling of any changes to your schedule before and during the semester.

Do I have to let Counseling know every semester what classes I am taking and if I want a Veteran Program Approval done?

Yes. If you want your VA benefits to pay for your classes and receive other benefits you are entitled to you need to let Counseling know of the classes you are taking. You will need to complete a Veteran Program Approval for every semester you plan to use your VA benefits.

Just because you have been using your VA benefits in the past, Counseling DOES NOT know that you plan to use them again. YOU NEED TO LET COUNSELING KNOW THAT YOU WANT A VETERAN PROGRAM APPROVAL IF YOU PLAN TO USE YOUR VA BENEFITS. A Veteran Program Approval WILL NOT be done if you do not let them know you want one.

Registering for Classes

How do I register for classes?

You can register for classes by following the directions explained in this How To. If you are having trouble accessing InsideCC, please contact the help desk at (877) 382-3508 or (760) 384-5197.

How do high school students register for classes?

High School students can take classes at Cerro Coso Community College. They will need to meet the requirements and fill out a concurrent enrollment form. You can review the requirements, obtain the application and concurrent enrollment form by going to the concurrent admissions page.

When can I register for classes?

For the Fall semester (August-December) and for the Summer session (June-July) you can register for classes in mid-April. You can register for both semesters (Fall and Summer) at the same time. An important date to help you remember when you can register for the Fall and Summer semester is April Fool's (April 1st). This is the date you should schedule an appointment with Counseling to go over classes for the Fall and/or Summer semester.

For the Spring semester (January-May) you can register for classes in mid-November. An important date to help you remember when you can register for the Spring semester is Halloween (October 31st). This is the date you should schedule an appointment with Counseling to go over classes for Spring semester.

What are my tuition costs per unit?

Classes are $46 per unit. A 3 unit class will cost $138. See Tuition and Fees for more information.

How many units are required for Full Time status?

12 units per semester are required for Full Time status.

How do I add and/or drop classes?

To add or drop classes please follow the steps in this How To.

When can I drop classes?

There are three deadlines for dropping classes. These deadlines vary depending on the semester you are taking classes. You can drop a class before any of these deadlines. The three deadlines are:

  • 10% or Refund Date: If you drop classes before this date, you will get a full refund and nothing will appear on your transcript.
  • 20% or Census Date: If you drop classes before this date, you will not get a refund and nothing will appear on your transcript.
  • 60% or Final Drop Date: If you drop classes before this date, you will not get a refund and a "W" will appear on your transcript.

Drop dates can vary by class. Look up drop dates for your class.

I dropped a class; where is my refund?

Refunds are not automatic. You need to request a refund.

How many classes can I take per semester?

During the Fall and Spring semester you can register for a maximum of 19 units. 12 units are considered full-time. In the summer, you can register for a maximum of 8 units. 6 units in the summer are considered full-time.

Students may be approved to take more than the maximum units based on their past academic ability/performance and approval by the V.P. of Student Services.

Online Classes

Can anyone sign up for an online course at Cerro Coso Community College?

The online courses offered at Cerro Coso Community College are open to anyone. You will need to become a Cerro Coso student. Individual courses may have unique requirements, prerequisites, or required meetings. Review the course information closely before you enroll.

Are there required meetings for online classes?

Although the dates for online classes are Monday through Saturday, there are no scheduled class meetings. You must log on to the class a few times a week. Your instructors expect you to log on to the class site weekly, participate in discussions, turn in assignments, and take exams. Depending on the class you may have proctor exams. You must have regular, reliable internet access if you are to succeed in your online class.

Will I have to step foot on campus at all?

No. Classes can be accessed remotely. Proctored exams do require use of a proctor, but if you live more than 30 miles from a Cerro Coso campus, then you can arrange to have a proctor that is local to you.

Are the online classes self-paced?

No. Our online courses have set schedules, weekly deadlines, and beginning and ending dates. They are instructor-led. You will not be left alone. If you have special needs and must follow a slower (or faster) pace, please discuss your situation with the course instructor. He/She may be able to alter course deadlines to accommodate your needs.

Are online courses transferable?

Yes. Many of our online classes are transferable. Check with Counseling for details.

Do I need to buy a textbook for my online class?

Yes, most of our classes (online or traditional) require textbooks. The bookstore can tell you what the required textbook(s) are and what they cost.

Are fees the same for online classes as on-campus classes?

Yes, the fees are the same. See our for details.

How do I register for classes online?

The registration process for online classes is the same as that for on-campus classes. You must apply for admission, take a placement test, if needed, and then register for classes by following the directions explained in this How To. If you are having trouble accessing InsideCC, please contact the help desk at (877) 382-3508 or (760) 384-5197.

How can I login to an online course if I am waitlisted?

Students on waitlists will NOT be able to login to online courses until they are in. If you get in the class, the instructor will email you at your Cerro Coso email address. You will need to log into the class, if you do not you will be dropped. Please check your Cerro Coso email address regularly. You will be notified by email if you did or did not get into the class after the first day of class.

Here is a brief explanation of the process:

  1. If a seat becomes available, the first student on the waitlist will be notified by email at their Cerro Coso email address.
  2. That student will have 24 hours to register for the class.
  3. If that student does not register within 24 hours, they will be removed from the waitlist and the space will be offered to the next student on the list.

You are responsible for checking your Cerro Coso email address. Instructors will only email you at your Cerro Coso email address.

Grades

Where can I find my grades?
You can see your final grades by going into your insideCC account. Student's grades in a specific class may be accessed through InsideCC immediately after being submitted by the instructor to A&R Office at the close of the school term. Grades post or appear in your InsideCC one to two weeks after the semester has officially ended.
How do I calculate my GPA?
Each letter grade has a point: A=4, B=3, C=2, D=1, F=O.

To find out your GPA, multiply the number of units for each class with the letter grade you obtained (4,3,2,1,0) to get your grade points. Then you add your grade points and divide by the total number of units you are taking. For example:

ClassUnitsGradeCalculateGrade Point
ANTH C1213D3 x 13
COUN C1012B2 x 36
CSCI C1211F1 x 00
ENGL C1014C4 x 28
PHED C1022A2 x 48
Total1225
GPA25 / 122.08
I repeated a class and obtained a better grade, how do I petition to change my grade?

To have the better grade count towards your GPA, you will need to contact Counseling to complete a Petition to Replace Grade on Permanent Record. Please note that you can complete this form in person or over the phone. By completing the petition, only the better grade will be used towards your GPA. Please note that all grades are permanent on your transcripts.

I took a class twice and it is not showing as a Repeat?

Classes that are repeated within the Kern Community College District will not appear on your transcript as a Repeat. You will need to contact Counseling to fill out a Petition to Replace Grade on Permanent Record. After this form is processed, you will see that repeated courses are accounted for and that only the highest grade is being factored towards your GPA.

Registration Issues

Why can't I register for a class?

There are several reasons why students may not be able to register for a class.

  • You have not yet completed the Update Form. The Update Form is the application you filled out to become a student at Cerro Coso Community College. You must update any information that may have changed since you first filled it out. If no changes have occurred, you simply go to the end of the application and select Update Form. To complete the Update Form please go to your InsideCC account and select the Student tab.
  • The class may have a prerequisite. A prerequisite is a class that is required beforehand. Sometimes the system does not recognize or does not know that you have already completed a higher level course or prerequisite with Cerro Coso or another college. Please call Counseling and have a counselor evaluate your completed coursework. Please note that in order clear you for a course, you must have documentation such as AP test results, transcripts, etc.
  • The class you are attempting to register for is restricted. A course restriction may be due to: you having to fill out an application for the course; meeting the course requirements; having the Director of Counseling's approval and/or the appropriate approval by the instructor.
  • You may have a financial hold, which means you may owe the college money. You must contact Admissions and Records to clear your financial hold. For all other holds, please contact Counseling and make an appointment.
  • This may be your third attempt in completing the class. Please note that Bakersfield College, Porterville College, and Cerro Coso Community College are all in the same district. If you take a class once at any of these colleges, it is considered one attempt. If you withdrew from a class and obtained a "W" on your transcript, it is also considered an attempt. If this applies to you, you will need to petition to take the class a third time. To petition to retake the class, you must obtain and fill out the Course Repeat Policy form. Please contact Counseling for an appointment so they can go over the form and the process with you. Please note that Course Repeat Policy approvals or denials take about 4-6 weeks.
  • You might be on academic probation, progress probation or disqualification.

If these do not apply to you and you are still having problems registering you can contact the help desk at (877) 382-3508 or (760) 384-5197.

How can I get a prerequisite clear?

The following are ways you can clear a prerequisite

  • Provide proof of coursework taken at another U.S. college/institution. You will be required to submit unofficial transcript(s) with a grade of C or better AND a course description from your college's course catalog for the year you took the class.
  • AP Test score(s) of 3 or higher. You will need to provide a copy of AP test scores.
  • Assessment/Placement Exam score (Math and English).
  • Proof of coursework taken at a college outside the U.S. The course work will first need to be evaluated by an approved agency that evaluates foreign transcripts before they can be assessed by Cerro Coso Community College.

We cannot use ACT or SAT scores to clear a prerequisite.

How can I add a closed class?

Once classes start you will not be able to add or register for a class. There are no late add classes available at Cerro Coso Community College. Closed classes are closed; you will not be able to register for these classes.

Why can't I register for a class I have failed or withdrawn from?

You can register for the same class twice without any restrictions. When attempting to register for the same class a third time you need to petition for it. You will need to obtain and fill out the Course Repeat Policy form. Please contact Counseling to make an appointment to review the form and have the process explained. Please note that approvals or denials of petitions take about 4-6 weeks.

Probation and Disqualification

Why am I on Academic Probation?

You are put on academic probation and have a registration hold when you have attempted a total of 12 units and your overall GPA is below a 2.0.

Why am I on Progress Probation?

You are put on progress probation and have a registration hold when you have attempted a total of 12 units and 50% or more of your classes are completed with a "W", "I", or "NP".

Why am I on Disqualification?

You are put on Disqualification and have a registration hold when you have attempted a total of 12 units and have been placed on Academic and/or Progress Probation for three semesters. The third semester of probation is called Disqualification.

How do I clear and get off Probation?

One option is to attend an Academic Probation/Disqualification workshop on campus. The workshop is an hour long and at the end of it you will be given a Registration Authorization Form so you can register for classes. Times and dates for when these workshops are available can be found on the probation and disqualification page.

Another option is to complete the Academic Probation/Disqualification workshop online. You will need your Cerro Coso Community College student ID# to access the workshop.

How do I clear /get off Disqualification?

One option is to attend an Academic Probation/Disqualification workshop on campus. The workshop is an hour long and at the end of it you will need to speak with a counselor to go over the form(s) you will need to fill out. There is a process to clear/get off disqualification; you will need to petition to see if you can take classes at Cerro Coso Community College. Times and dates for when these workshops are available can be found on the probation and disqualification page.

Another option is to complete the Academic Probation/Disqualification workshop online. You will need your Cerro Coso Community College student ID# to access the workshop. You will also need to schedule an appointment to speak with a counselor. Please note, approvals or denials of petitions take about 4-6 weeks.

Priority Registration

What is priority registration?

Students with priority registration receive registration appointments before the open registration period. This means they are more likely to get the classes they want at the times they want.

Why should I go through the process to get priority registration?
  1. With priority registration you will be able to register for classes before the general public and will not have to worry that your classes are waitlisted or closed.
  2. You will be informed about the academic expectations and your responsibilities as a college student. You will also be informed of the resources available as well as key information in order to be a successful student to meet your educational goals.
  3. You will know your English and Math placement and will be able to select appropriate classes based on your math and English level.
  4. You will know the requirements for your certificate, degree, or transfer, which will assist you in planning your upcoming class schedule. You will be able to map out semester by semester the classes you will need to complete the general education pattern you are following and your degree/certificate requirements.
What is the process to get priority registration?

The process of qualifying for priority registration is also known as the matriculation process. There are three steps in the process:

  1. Complete orientation, either on campus or online.
  2. Take the assessment / college placement test. For assessment, Cerro Coso may also use the following
    • AP test scores
    • CLEP results
    • High School transcripts*
      *Only accepted for Math if you have graduated high school within 2 years (must have obtained a B or better in your Math course). Only accepted for Language other than English if you plan to follow the IGETC general education pattern (must be two years of high school study in the same language with a "C" or better)
    • Other assessment test scores from other colleges. Please call Counseling and provide them with your scores
    • College transcripts that show that you have completed a Math and/or English class with a "C" or better
  3. Attend and complete a Student Education Plan (SEP) workshop. You may also make a Long Term Education Plan (LTEP) appointment with a counselor. Please note LTEP appointments are 45 minutes to an hour long. LTEP can be done in person or over the phone. It is highly recommended that you complete a SEP workshop before doing a LTEP.
I completed online orientation, but it doesn't show up in my student records online.

Student records are not updated immediately upon completion of online orientation. During registration periods, online orientation results are updated once every 24 hours. During other periods, online orientation results are updated weekly.

Majors, Transcripts, and Graduation

What kinds of programs or majors does Cerro Coso offer?

Cerro Coso offers certificates, two-year degrees (AS/AA), and two-year degrees for transfer (AS-T/AA-T). Please see the list of Degrees & Certificates to learn more about each option, the requirements, and where the certificate and/or degree can be complete (online, sister campus, or main campus).

What degrees and certificates are offered completely online?

A complete list of the degrees and certificates that are completely offered online is available on the CC Online page.

What is the difference between the AA and AS degrees?

Generally, the AA degrees are more broad in subject and are meant to help a student transfer to a four year school. AS degrees are more focused on specific skills. For more information on transfer, contact Counseling.

How do I earn a degree?

Each student must have a major and a general education pattern to complete a 60-unit degree. All courses in the major, as well as general education courses, must be passed with a "C" or better. For more information, contact Counseling to attend a Student Education Plan (SEP) workshop.

Can I use coursework from other schools to fulfill Cerro Coso requirements?

Yes. Unofficial transcripts can be used for course placement or to give credit for coursework. Official transcripts must be received in the Admissions and Records office prior to diplomas being mailed.

How do I know which general education pattern I need for my major?

There are 3 education patterns from which to choose general education courses.

  1. The Local Cerro Coso pattern is meant for degrees without transfer intent. This pattern is used by students who are ready to enter the job market after completing their degree.
  2. The CSU pattern is intended for students who are transferring to a California State University. Each section gives clear instructions on the course students need to complete.
  3. The IGETC pattern is for a student who is deciding on the UC or CSU system for transfer. The IGETC has options for both systems, so students need to read carefully.

Students who are unclear about a career, educational pattern, and/or future goals, need to contact Counseling to discuss the appropriate course of action. Having a well-defined goal and plan of reaching that goal allows students to focus and to be more successful.

Do I need general education courses for a certificate?

No. Certificates do not have a general education component. Most students in these programs want to work as soon after completion as possible. Some students just need job skills training, so a degree would not be appropriate. Most certificates are 12-30 units in length.

Transcripts

What are transcripts?

Transcripts are a record of all the courses you have taken at an institution.

What is the difference between official and unofficial transcripts?

Unofficial transcripts are acceptable for course placement and for giving credit for courses from other institutions. Most students print these from their college's website. Official transcripts are sealed and must be received by the Admissions and Records department. Remember: Keep official copies sealed. Once the seal has been broken, unless by Cerro Coso personnel, they are no longer official.

How do I get my transcripts?

You can find your unofficial transcripts in InsideCC. You can order your official transcripts by following the instructions on the transcripts page. The first two transcript orders are free. Grades are not posted to transcripts until all grades are in and have been entered into the system.

How do I send my transcripts to Cerro Coso?

Send all transcripts to Admissions and Records:

Phone: (760) 384-6357
Fax: (760) 384-6377

-or contact by mail at-

Cerro Coso Community College
c/o Admissions & Records
3000 College Heights Blvd.
Ridgecrest, CA 93555

Who is responsible for getting transcripts from one school to another?

It is the student's responsibility to obtain all necessary transcripts. If you are having difficulty obtaining a transcript, please contact Admissions and Records at (760) 384-6357.

When are official transcripts from other schools required?

You must have an official transcript in the Admissions and Records office prior to graduation. Diplomas will not be mailed if official transcripts are not on file. Students requesting grade replacement by use of a course from another college must have an official transcript on file in Admissions and Records.

Why don't my recent grades show on my transcripts?

Grades from the end of the semester are not 'rolled' or officially transferred to your academic history until approximately two weeks following the end of the semester as grades are recorded and processed into the district-wide system. Even though you may be able to view your grades through InsideCC, they may not have been transferred to your transcript yet. There may be additional delays during the December/January season due to holiday closures.

Graduation

What are the requirements for graduation?

All students must complete their coursework for a certificate or degree with a C or better, and submit a Petition to Graduate with Counseling. The deadline for graduation is in early April, and is posted on the Ready to Graduate? page. Students will also be asked to complete an online survey.

How long does it take to receive my certificate/degree/diploma?

Diplomas are mailed 6-8 weeks after final grades post and after all verification is completed.

Kern Community College District