Student Support Desk
The Student Support Desk can help with general college questions and connect you with Admissions & Records, Financial Aid, and Advising.
Live Support Hours
- Monday - Thursday: 8:00 - 10:00 AM
- Monday - Thursday: 3:00 - 5:00 PM
- Friday: 8:00 AM - 12:00 PM
During these hours, select the Admissions & Records or Financial Aid Zoom link to speak with a staff member.
Vitrual/Online
The Student Support Desk uses Zoom to interact face-to-face with you. Zoom is a free app you can use on your phone or computer. Download Zoom.
Financial Aid
Get help with financial aid questions, FAFSA or CADAA applications, scholarships, and more.
Financial Aid Live Support (Zoom)
Admissions & Records
- Appointments are available in 15-minute time slots. Please let our office know your
preferred appointment date and time.
- Monday-Thursday: 8:00 - 10:00 AM and 3:00 - 5:00 PM
- Friday: 8:00 AM - 12:00 PM
- Include the email you would like the confirmation to be sent to.
- Include your CCCID from your application.
- Send a screenshot of the error/failed message on ID.me and the CA DMV wallet (if you
do not have a CA ID and cannot use the CA DMV wallet, please show the attempt made
in ID.me and include a message stating which state your ID is from).
- If you have any other questions, please reach out at (760) 384-6374 or cc_ar@cerrocoso.edu.
Get help with college applications, registration, and residency questions. If you need to verify your identity for an application, please complete the verification step in CCCApply. If you cannot complete it there, Admissions & Records can help you explore the limited alternative verification options.
Admissions Live Support (Zoom)
When you join a Zoom session, you may be placed in a waiting room until a technician is available to admit you. Waits may be longer during busy enrollment periods. Please stay in the waiting room rather than leaving and joining again, as this may increase your wait. Have any relevant documents ready so staff can help you when you are admitted.
