Getting Help

Contact Information

Distance Education
Email cc_canvasadmin@cerrocoso.edu for general online education information.
Admissions and Records
Contact Admissions and Records to add or drop a course and to confirm your enrollment in a course.
Financial Aid
Contact Financial Aid for help with paying for courses and course materials. Local scholarships are available!
Counseling and Advising
Contact Counseling for help with determining what classes to take when and for assistance in transfering and graduating.

Login Support

Logging in is best done through your portal. If you experience any difficulty logging into the Inside Portal and accessing Canvas from the portal, contact KCCD Technical Support. They can help you resolve any login and password issues.

Portal Support

Inside Portal

Students enrolled in a Cerro Coso course whose home college is Cerro Coso Community College, Bakersfield College, or Porterville College should use the InsideCC (or InsideBC or InsidePC) portal to access Cerro Coso's Canvas.

Exchange Portal

Students enrolled in a Cerro Coso course via the California Virtual Campus - Online Education Initiative Platform at cvc.edu, aka the CVC Exchange should use the CVC Exchange Portal to access Cerro Coso's Canvas.

Canvas Support

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Browser Support for Canvas

Canvas by Desktop

Canvas by Mobile

Zoom

Zoom Resources:

Here is a instructional video on how to access Zoom and Student Connect through Canvas.

Canvas External Tools

Some instructors may be using other tools within Canvas. Support for the most common tools can be found at these links. When in doubt, start with Canvas Support.