Cerro Coso Community College

Business Office Technology Administrative Office Asst Certificate

BSOT Administrative Office Assistant Certificate

The BSOT Administrative Office Assistant Certificate

  • Equips the student with the range of skills necessary to perform the duties of an entry level administrative assistant in today's technological office.
  • Trains students in communication, bookkeeping, office skills, and an essential selection of intermediate computer applications for business.

You can use this to:

  • Enhance career opportunities in:
    • Office Assistant
    • Bookkeeper
    • Data Entry Operator
    • Filing Clerk
    • Inventory Clerk
    • Clerk I, II, III
    • Administrative Assistant
    • Receptionist
    • Front Office Professional
    • Payroll Clerk
    • Accounts Receivable Clerk
    • Accounts Payable Clerk
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  • To display business standards for efficiency, time management, and quality of work while projecting a professional image including ethical standards with respect to privacy, confidentiality, and personal behavior both independently and in group situations.
  • To apply fundamental principles of spelling, grammar, and punctuation to a wide variety of business communication messages, documents, and reports appropriate for the intended audience.
  • To demonstrate intermediate skills and problem solving ability in the use of industry standard applications and technology such as Microsoft Word, Excel, Access, and PowerPoint, to office related tasks.
  • To analyze and record a variety of business financial transactions such as petty cash, bank deposits, accounts receivable, and accounts payable.
  • To demonstrate active listening skills to accurately condense and record verbal information, instructions, and ideas.

While I was doing my job searching, I found that even with an entry-level, clerk position, many would have liked at least 6 months of office experience. Luckily for me I was accepted on the fact that I had been taking BSOT classes for a year prior to applying for the job.

—Theresa Guerrero, Student

Note: Some courses within the major may have a required prerequisite. If you feel you have equivalent knowledge and skills to those included in the prerequisite course through professional experience, licensure, or certification, you have the opportunity to submit a Prerequisite Challenge to be reviewed by the faculty chair. For the Prerequisite Challenge to be considered, you must submit documentation/verification to substantiate the basis for the challenge. Please consult a counselor for more information regarding Prerequisite Challenge.

Complete all of the following courses:

Advisory: BSOT C121, ENGL C070.

This course presents the principles and techniques of effective written and oral business communication. Students discuss, critique, and practice business-writing strategies to produce messages, letters, reports, and presentations, while developing critical thinking skills. 54 hours lecture.

Advisory: MATH C040.

This course provides practice with a wide range of mathematical procedures used in various business applications. Students perform calculations both manually and using a calculator to solve problems in accounting, retail, finance, and taxation. Learners are required to access a printing calculator with features including round off/up key, decimal selector for 0 through 6 plus float memory keys and 10-12 digit keyboard. 54 hours lecture.

Advisory: BSOT C070, MATH C040.

This course covers basic accounting concepts and procedures that are required to complete an accounting cycle. Account types, (assets, liabilities, equity, revenue, expenses) as well as procedures for bank reconciliations, petty cash, and payroll are introduced. Learners complete business transactions from day-to-day economic activities to closing entries and the preparation of year end documents such as a balance sheet, income statement, and statement of owner's equity. 36 hours lecture/54 hours laboratory.

Advisory: CSCI C070, ENGL C040.

This course provides the learner with a survey of skills and topics covered in the Business Office Technology Program certificates and degree program. Business English, an orientation to industry standard office software, entry level office procedures such as the role of a business information professional, the workplace environment, workplace communication, ethics, customer focus, and teamwork are covered. The focus is an introduction to skills that are relevant to success as an office clerk, administrative assistant, or office manager. 54 hours lecture.

Advisory: CSCI C070.

This course introduces students to personal management software integrating electronic mail, contact information, task features, a journal, and scheduling with the calendar functions using Microsoft Outlook. 9 hours lecture/27 hours laboratory.

Advisory: BSOT C131, ENGL C040.

Learners in this course build on a basic keyboarding foundation with correct touch typing techniques, including alphabetic, numeric, and symbol keyboarding as well as 10- Key numeric keypad. Skill-building includes introductory formatting of documents using Microsoft Word. Successful completion of this class results in minimum keyboarding speed of 30 wpm net on a three minute timed writing. 9 hours lecture/27 hours laboratory.

Advisory: CSCI C070.

This is a hands-on microcomputer course designed to provide basic understanding of Adobe Acrobat. Topics include creating portable document files (PDF), working with PDF files, as well as annotation and editing of files. 9 hours lecture/27 hours laboratory.

Advisory: BSOT C121.

This hands-on computer course is designed to provide an intermediate understanding of word processing concepts using Microsoft Word. Learners create, edit, and format documents including a business plan, form letters, mailing labels, and learn how to collaborate with others on the creation of complex documents. Features of templates, outlines, mail merge, and online distribution of web based documents are also included. This course continues preparation for the Microsoft Office Application Specialist certification exam for Microsoft Word. 9 hours lecture/27 hours laboratory.

Advisory: BSOT C123, ENGL C040.

This hands-on computer course is designed to provide an intermediate understanding of spreadsheets. Learn how to analyze data through list management, using Autofilter, sort and pivot table features. Work with multiple worksheets and workbooks, and then create a shared workbook, resolve conflicts, and track changes. Finally, plan and prepare an application using Excel's data validation feature and button creation using macros. This course completes topics required in preparation for Microsoft Application Specialist exam for Excel. 9 hours lecture/27 hours laboratory.

Advisory: BSOT C125, ENGL C040.

This hands-on computer course provides an intermediate understanding of the Microsoft Access database management program. Advanced queries, table design, custom forms and reports are covered along with integrating Access with the web and other programs. This course continues the study of skills required to prepare for the Microsoft Application Specialist exam for Access. 9 hours lecture/27 hours laboratory.


All classes needed for this certificate are available at the following campuses: CC Online

Pathway to Completion

Additionally, some of the general education courses needed to complete this major are available at all our locations.

See Counseling for specific help with enrolling and completing this major.

This certificate requires 18.0 units and will likely take 2 semesters.

Approximate Total Costs

CA Residents

18.0 units

at $46 per unit

Equals $828 in tuition and fees

Plus approximately $1,080* for books and supplies

Total cost $1,908 for 2 semesters


18.0 units

at $258 per unit

Equals $4,644 in tuition and fees

Plus approximately $1,080* for books and supplies

Total cost $5,724 for 2 semesters

*This is an estimate. Actual costs will vary.

Need help? Financial Aid can help with fee waivers and scholarships and other aid. Make sure to fill out your FAFSA every January.

For general questions, contact:

Karen O'Connor
Business and Information Technology
Phone: (760) 384-6172
Email: koconnor@cerrocoso.edu

Counseling can provide specific help with enrolling and completing this major.

Kern Community College District