Cerro Coso Community College

Student Services Update

CC Student,

We hope this message finds you well during this challenging time. This email provides some updates, guidance and new resource information from Cerro Coso and Student Services. 

Student services have transitioned remotely. Thank you for your patience and bearing with us as we have been adjusting to this new circumstance. Below is updated contact information for our service departments:

ACCESS Programs

(760) 384-6250 - IWV/Online
(760) 379-5501 - Kern River Valley Lake Isabella
(661) 823-4986 - East Kern Center: Tehachapi & Edwards AFB
(760) 872-1565 - ESCC Bishop
(760) 934-2875 - ESCC Mammoth Lakes

CalWorks: go to https://www.cerrocoso.edu/studentservices/access-programs/calworks for application or call (760) 384-6250

DSPS questions or information can be emailed to accessprograms@cerrocoso.edu or call (760)-384-6250

EOPS application is located at https://www.cerrocoso.edu/studentservices/access-programs/eops

Questions or information please feel free to email accessprograms@cerrocoso.edu

Hours – 8am-6pm Mon-Thurs, 8am-12pm Fri (ESCC closed on Fridays)

Admissions and Records

760-384-6374- IWV/Online
760-384-6377- FAX

If the line is engaged, please leave a voicemail and your call will be returned as quickly as possible.


(760) 384-6219 - IWV/Online
(760) 379-5501 - Kern River Valley Lake Isabella
(661) 823-4986 - East Kern Center: Tehachapi & Edwards AFB
(760) 872-1565 - ESCC Bishop
(760) 934-2875 - ESCC Mammoth Lakes
Transcripts, petitions, concurrent forms, can be emailed to counseling_forms@cerrocoso.edu

Hours – 8am-6pm Mon-Thurs, 8am-12pm Fri (ESCC closed on Fridays)

Help with Navigate- navigate@cerrocoso.edu

Financial Aid

760-384-6321- FAX

If the line is engaged, please leave a voicemail, and your call will be returned as quickly as possible.

If you need assistance but are not sure where to direct your question or request, please use the studentservices@cerrocoso.edu email, and we will make sure you are assisted directly or your email is directed to the appropriate department for assistance.  

The deadline to self-initiate a withdrawal from your class(es), has been extended!  You will be able to initiate a withdrawal through Banweb through the end of the semester.  This withdrawal will result in an Excused Withdrawal (EW).  Let us know if there is some way we can assist you in staying in your classes!  Or if you needed assistance in withdrawing.

Pass/No Pass grading- The California Community College system has suspended legislation to allow students to apply for Pass/No Pass grading. You may be eligible to change your grading to Pass/No Pass. If this is a good option for you, ask your instructor if your class is eligible. Not all courses are set up for Pass/No Pass grading. The California State University System has committed to accepting this grading option for transfer students. At Cerro Coso, a No Pass grade will not impact academic standing, will not count in repeating a course, and will not factor into state and local aid eligibility. Federal Financial Aid has not responded on the impact of this grading option. If you have questions about whether or not this is a good option for you, contact counseling and/or Financial Aid for assistance.

The student resource guide (see below) has been updated with a variety of new resources.  It is also available online at the COVID-19 student resources tab and has been integrated into Navigate. This guide includes resources ranging from to technology to mental health to unemployment and financial.

The Child Development Center at the IWV/Ridgecrest campus is providing activity packs for our students and their children.  If you would like to pick up an activity pack, complete the request form at: https://docs.google.com/forms/d/e/1FAIpQLSeO_nrXRlVSGMySUv5BdZbVjggmKb78uxRMnIFd7F4MQhZyBA/viewform?usp=sf_link
Pick up is available Thursdays 2-3.  Distancing and sanitization measures are in place for materials and for pick-up.

Apply for CalFresh!  If you are in need of ongoing assistance with food, CalFresh can help.  Contact us for assistance with the application process and we are happy to help you get through it!  https://www.getcalfresh.org/
Contact Katherine at (760) 384- 6234 or katherine.rasmussen@cerrocoso.edu for assistance with the application process.

Resources such as laptop loans and grocery/toiletry assistance is still available.  If you have a need and would like to request assistance, contact studentservices@cerrocoso.edu 

I know it may be difficult to think ahead at this time, but registration for summer and fall has started. Check Navigate for your registration appointment if you do not know when it is.  We are here to assist you with any questions you have about classes, your education plan and what impact this semester may have on your goals and timeline.  Get registered or contact us if you need assistance!

Please stay in touch with us and let us know what we can do to ease your stress or provide resources and assistance. We hope that you are staying home to the extent possible and staying safe. Cerro Coso will continue to provide classes, education, and support throughout this public health crisis.

Take care,

Your Student Services Team