Cerro Coso Community College

Computer Classroom

For Online Students

Student access to CC Online courses is available on the Friday by noon prior to class start date. The start dates for summer classes vary. Check the Schedule of Classes for the start date of your class. The start class date for Fall 2020 is Monday, August 24, 2020. You must log in to your class before 8pm Pacific time on the start date or you will be dropped.

Preparing for Your Online Class

Use the appropriate link for your login:

Cerro Coso Students
InsideCC for students with the @email.cerrocoso.edu email address
Bakersfield Students
insideBC for students with the @email.bakersfieldcollege.edu email address
Porterville Students
insidePC for students with the @email.portervillecollege.edu email address



Recommended Orientation

Please complete the Online Student Preparedness session prior to the first day of class if you have never completed the session before. This is a session on how to succeed in your online course and typically takes 45 minutes to complete.

Check Your Computer

Take a Computer Readiness Test

Online Student Responsibility

Students must log in to their CCOnline course enrollment before 8 P.M. PST of class start date. Failure to do so will result in an automatic drop from the course to make room for the next person on the class waiting list.

  1. Log in to your InsideCC, InsideBC or InsidePC account.
  2. Go to the "My Courses" section.
  3. Select the course you would like to confirm your enrollment by clicking on the course name.
  4. You are officially signed in to the course when your CCOnline course appears on your computer screen.

Waitlisted Students: After 8 P.M. PST of class start date, waitlisted students are automatically registered for the course if class seats become available. Students must confirm course registration and enrollment within two days or they will be dropped.

Technical Support and Requirements

Online students who experience any difficulty logging on to a course, accessing course materials, or who have any other technical questions should contact technical support.

Help Desk and Tech Support is open 24 Hours a Day, 7 Days a Week. Call 877-382-3508 or go to the support website

Distance Education Office is open Monday through Thursday from 7:30am-5:30pm and on Friday from 8:00am-12:00pm. Call 760-384-6115.

Technical Requirements

Take a Computer Readiness Test

Hardware
Use a computer 5 years old or newer when possible
Computer, either a Macintosh or IBM compatible
1GB of RAM or more
2GHz processor or faster
Printer (recommended)
Systems
Microsoft Windows 7, or higher
Mac OS X 10.6 or higher
Linux ChromeOS
Internet Speed
Minimum of 512kbps
Browser
See Canvas Browser Requirements for the latest recommendations
Chrome 83 and 84, Firefox 77 and 78 (Extended Releases are not supported), Edge 83 and 84 (Windows only), Safari 12 and 13 (Macintosh only) What is my browser?
Internet browser set to accept cookies How to Enable Cookies
JavaScript enabled How to Enable JavaScript
Java Plugin How to Install Java
Adobe Flash 17+ Is Flash Installed?
Screen Readers
Macintosh: VoiceOver (latest version for Safari)
PC: JAWS (latest version for Internet Explorer)
PC: NVDA (latest version for Firefox)
Additional Software
Microsoft Office (Word, Excel, PowerPoint, etc.) or an Office suite compatible with Microsoft Office
ConferZoom How to Login
Canvas Student App for iOS and Android devices Video
Pearson MyMathLab Student Support
Cengage SAM How to Login
Cengage Student Support
McGraw-Hill Connect Student Support
Proctorio Support for Test Takers
Forwarding Email
How to Forward Your Canvas Inbox Email

Quick Technical Guide

  • Contact your Network Administrator if your company has firewalls that will not permit you access to the Canvas site.
  • Contact the HelpDesk at support.kccd.edu or 877-382-3508 to reset your InsideCC, InsideBC or InsidePC account password.
  • Access your Canvas online course from kccd.instructure.com if the InsideCC, InsideBC or InsidePC portal is down.

Academic Support

Kern Community College District