KERN COMMUNITY COLLEGE DISTRICT – CERRO COSO COLLEGE

HCRS C068 COURSE OUTLINE OF RECORD

1. DISCIPLINE AND COURSE NUMBER:

   HCRS C068

2. COURSE TITLE:

   Medical Assistant Clinical Externship

3. C-ID:

4. CATALOG COURSE DESCRIPTION:

   The Clinical Externship is a practical application of the theory and skills learned in the classroom and lab. The student participates in office or clinic patient care under the direct supervision of the physician and the office manager and the indirect supervision of the classroom instructor.

5. GRADING METHOD

   Default:

   P = Pass/No Pass

   Optional:

    

6. TOTAL UNITS:

   3

7. INSTRUCTIONAL METHODS / UNITS & HOURS:

   Lecture

   Lab

   Activity

   Open Entry/Open Exit

   Volunteer Work Experience

   Paid Work Experience

   Non Standard

   Non-Standard Hours Justification:

8. REPEATABILITY

   Type:

    

   Non-Repeatable Credit

   Limit:

9. MATERIALS FEE:

   No

10. CREDIT BY EXAM:

    No

11. CORE MISSION APPLICABILITY:

    Career Technical Education (CTE)

12. STAND-ALONE:

    Yes

13. PROGRAM APPLICABILITY

    Required:

     

    Elective:

14. GENERAL EDUCATION APPLICABILITY

    Local:

    IGETC:

     

    CSU:

    UC Transfer Course:

     

    CSU Transfer Course:

15. STUDENT LEARNING OUTCOMES—Upon completion of the course, the student will be able to

    1. Demonstrate professional conduct and skills in the medical office setting.
    2. Demonstrate medical front and back office procedures accurately.
    3. Discuss and demonstrate the 'Six Rights' of safe medication administration.
    4. Describe OSHA guidelines and demonstrate Standard Precautions at all times.
    5. Discuss and demonstrate accepted techniques for obtaining urine, blood, stool, and culture specifimens.

16. REQUISITES

    Prerequisite:

    
    HCRS C061
    
    HCRS C062
    
    HCRS C064
    
    HCRS C150
    

17. DETAILED TOPICAL OUTLINE:

    Lecture:

     

    Lab:

    Medical Assisting / Reception (Front Office)

    1. Reception activities (A,B)
       1. Answer telephone
       2. Transfer telephone
       3. Place phone party on hold
       4. Complete telephone messages
       5. Identify and greet patients
       6. Obtain patient registration and health history information
       7. Obtain “consent” signatures
       8. Schedule in patient and out patient appointments
       9. Maintain appointment book
       10. Maintain safe and clean medical office facility
       11. Process incoming and outgoing mail
       12. Observe purchasing and inventory maintenance procedures
    2. Working with patient files (A,B)
       1. Employ appropriate filing procedures
       2. Make corrections to files
       3. Correctly document all pertinent information in the patient’s files
       4. Maintain patient confidentiality
    3. Collection (A,B)
       1. Assist with handling time-of-visit payments
       2. Process statements correctly
       3. Observe procedures for handling of delinquent accounts
    4. Bookkeeping procedures (A,B)
       1. Assist with patient ledger card files
       2. Make appropriate journal entries
       3. Check invoices for accuracy
       4. Assist with office booking measures
    5. Insurance procedures (A,B)
       1. Assist with obtaining all pertinent information
       2. Accurately code diagnosis and procedures using CPT-4 and ICD-9-CM
       3. Collect copayments when applicable
       4. Observe follow-up procedures for unpaid insurance claims
    6. Written communications (A,B)
       1. Compose and type collection letters
       2. Compose and type general information letters
       3. Type physician reports

    Clinical Medical Assisting (Back Office)

    1. Physical exams (B,C)
       1. Obtain patient vital signs
       2. Position an drape patient as needed
       3. Obtain equipment needed for physician
       4. Assist with physical exam as needed
       5. Assist with sterile procedures as needed
       6. Prepare instruments as needed
       7. Assist with autoclaving and other sterilization procedures
       8. Apply dressings and bandages
       9. Obtain ECG
       10. Assist with canes, crutches, casts, braces and walkers
    2. Medication administration (C,D,E)
       1. Perform venipuncture
       2. Perform capillary blood stick
       3. Obtain blood, urine, or other specimens as required
    3. Patient education (C,D,E)
       1. Participate in patient education

18. METHODS OF INSTRUCTION--Course instructional methods may include but are not limited to

    1. Case Study;
    2. Demonstration;
    3. Discussion;
    4. Other (Specify);
    5. Problem Solving;
    6. Skills Development and Performance;
    7. Written work;
    8. Other Methods: Work experience (Volunteer)

19. OUT OF CLASS ASSIGNMENTS:  Out of class assignments may include but are not limited to

20. METHODS OF EVALUATION: Assessment of student performance may include but is not limited to

    A. The student will demonstrate clinical patient care. The Daily Patient Care Assignments will vary according to type of medical office. The demonstration will be assessed by scored with a rubric. (A-E)
    B. The student will demonstrate medical front office procedures. The demonstration will be assessed by scored with a rubric. (A-E)
    C. Students will be evaluated by the physician and the medical office manager. (A-E)
    D. Student will need to complete each objective successfully. (A-E)
    E. The student will write a 5 page research paper on the importance of HIPAA in the medical office. (A-E)
    

21. TEXTS, READINGS, AND MATERIALS: Instructional materials may include but are not limited to

    Textbooks

    Manuals

    Periodicals

    Software

    Other

    Office procedural manuals
    Assigned readings by the Office Manager relating to physician preferences
    Assigned readings by the Office Manager and instructor related to procedures in the office
    

22. METHOD OF DELIVERY:

    Other;Face to face;

23. MINIMUM QUALIFICATIONS:

    Health Care Ancillaries;Nursing (Masters Required);

24. APPROVALS:

    Origination Date

    08/18/2010

    State Approval Date

    Content Review

    2011-03-11 00:00:00.0

    APP Status Date

    CIC Approval Date

    Board of Trustees

    Last Outline Revision

    2011-03-11 00:00:00.0

    CC Approval

    2011-03-11 00:00:00.0

    CIPD Approval

    Board of Trustees

    2011-04-14 00:00:00.0

    State Approval

    2011-05-02 00:00:00.0

    Requisite Validation

    2011-03-11 00:00:00.0

    UC Approval

    CSU Approval

    IGETC Approval

    CSU GE Approval

• Course ID (CB00)

  CCC000185697

• TOP Code (CB03)

  1208.10 - Clinical Medical Assistin;

• Course Credit Status (CB04)

  D - Credit - Degree Applicable;

• Course Transfer Status (CB05)

  3

• Course Units of Credit Maximum High (CB06):

  3

• Course Units of Credit Minimum Low (CB07):

  3

• Course Basic Skills (BS) Status (CB08):

  N = Course is not a basic skills course.

• SAM Code (CB09):

  Occupational;

• Cooperative Education Course Status (CB10):

  Not part of Coop Work Exp;

• Course Classification Code (CB11):

  Career-Technical Education;

• Course Special Status (CB13):

  N - Not Special;

• CAN Code (CB14):

• CAN-Code Seq (CB15):

• Course Prior to College Level (CB21):

  Not Applicable;

• Course Non-Credit Category (CB22):

  Not Applicable, Credit Course;

• Funding Agency Category (CB23):

• Course Program Status (CB24):

  2 - Stand-alone;